When undertaking a campaign which involves receiving e-mail, fax, postal, SMS, telephone or web responses we can supply you with a range of services to enable the responses to be handled in a professional manner whilst maintaining the perception that the responses are being directed to your organisation.
Depending on which channel you want responses directed to, we offer a number of services that will help you set-up your campaign.
|dedicated e-mail address using our mailshot.co.uk domain. Alternatively, you could use a unique address from your current domain and have emails sent to this address forwarded to us.|
|fax||provision of 0845 national local call rate numbers that delivers fax-backs to our offices.|
|postal||freepost or business reply address.|
|sms||provide Responder text messages so when keywords are sent to specific numbers, an automated message can be sent back to the mobile number. An alternative to Responders is where your contacts may simply be asked to text a particular number providing some form of information or feedback.|
|telephone||provision of 0845 national local call rate numbers, and utilising CTI technology means we can answer calls on your behalf using your salutation. Once answered intelligent call scripting software effortlessly guides our agents through the decision making and data capture business process.|
|web||provision of web based forms to enable customers or contacts to enter data directly|
After the responses have been received, we can undertake any relevant processing, or return the raw data for you to process yourself. Processing we can undertake on your behalf includesTags: services, enable, response, responses, range, handled, supply, manner, organisation, directed, perception, maintaining, professional, telephone, campaign
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The Direct Marketing Association have been leading the way in direct marketing and helping the industry do better business since 1992. There are 800 members in the the UK, including agencies, list brokers and mailing houses, as well as blue-chip corporations such as BT, M&S, Lloyds TSB and the AA.
Policy and practice are driven by 12 Councils, which specialise in areas such as training and development, lobbying and business services.
Advanced Mailing Solutions have been proud members of the DMA since September 2007.
The ISO 9001 standard relates to quality management systems and is designed to help organisations ensure they meet the needs of customers and other stakeholders.
Advanced Mailing Solutions gained 9001 accreditation in October 2011
The ISO 14000 environmental management standards exist to help organizations (a) minimize how their operations negatively affect the environment; (b) comply with applicable laws, regulations, and other environmentally oriented requirements, and (c) continually improve in the these areas
Advanced Mailing Solutions gained 14001 accreditation in October 2011.