We recognise that you have 2 main factors to consider when choosing a mailing partner to undertake you campaigns - Quality and Price.

Quality

We believe we offer the highest quality of service of any Mailing House in the UK.   Our focus on delivering quality is central to everything we do, from proactive account management to the quality control procedures we have in place.   

"Well you would say that?" is your most likely response, and yes it will be difficult for us to convince you of this until you experience your first mailing with us, but to help try and answer this you should consider the following:

We are Mailing House members of the DMA and only a small percentage of mailing houses are actually members of the DMA.   This is not just simply a badge we pay to display, our processes are monitored to ensure that we are not only offering a legally compliant service, but also to monitor that we are adopting best industry practice in the fulfilment of your service. 

In addition, we continually monitor what our customers think of the service we deliver by way of a survey.   See our full survey responses, but we believe the statistic to highlight is that 100% of our customers would recommend us.  

Price

In the current climate, understandably there may be more weight added to the price element of your decision making process.   "But surely providing this level of quality must come at a cost?"   The answer is yes, but it is not a cost that you have to bare.  

We achieve this by automating as much of the production process as possible, minimising the monthly overheads we pay on premises, plant and machinery, not to mention that we keep our profit margins on each job to a level were we feel we are not profiteering from our customers loyalty.

We are committed to ensuring you receive the best prices, which is why we check the prices of our competition regularly.  

We are so confident we offer the best prices, that should you find a supplier who does provide a lower quotation for like for like work, then let us know and we will attempt to beat their price.   If we just can't beat their price, then to thank you for giving us the opportunity to re-quote, we will send you a £20 Amazon Voucher to treat yourself (subject to the terms below).  That is our Price Promise to you!

Give us a try, what have you got to lose?

Terms & Conditions

To help us improve our pricing structure, we would need you to supply us with your alternative quote. This will need to be provided on their headed business paper and detail the exact same specification as is being quoted for. (you can email us this quote)

The quotations have to be on a like for like basis.

Quotations have to be genuine and current. Any quotations which are not bona-fide are exempt from our Price Promise.

The Price Promise only relates to services we provide in-house, so services we broker.outsuorce such as litho printing, mailing list procurement and postage are out with the scope of this Price Promise.

Once our quotation has been accepted, we are unable to re-negotiate.

Price Promise can only occur prior to the purchase of our services, and not relate to a service that you have already been invoiced for.

Our competitor must be based in UK with prices based in Sterling.

We reserve the right to withdraw the offer at any time, without prior notification.

This promotion cannot be used in conjunction with any other offer.